Help Desk
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Got Questions?

Have you checked the FAQ page?

research assistantEmail the Help Desk at nyslnovel@mail.nysed.gov

Call the Help Desk:
Monday – Friday
9:00 am to 4:00 pm
Toll-free (877) 277-0250
Capital District (518) 486-6012

The New York State Library staffs the
NOVELNY Help Desk Monday through Friday, 9:00 am to 4:00 pm.  During these hours, staff answer questions regarding access, searching techniques, and troubleshooting.

Report Problem with a Database